Policies
Shipping & returns.
Plain terms, no small print. If something is wrong, we fix it — that is the whole policy.
Delivery
Orders placed before 14:00 EST on a business day usually dispatch the same day, and always within 48 hours. Every parcel ships tracked, and you receive the tracking number by email as soon as the label is created.
Standard delivery
3–5 business days
Free over $75 · $9 otherwise
Express delivery
1–2 business days
$19 flat
International
5–10 business days
Calculated at dispatch
International orders may attract duties or local taxes, which are the recipient's responsibility. We declare full value on every customs form.
Returns
You have thirty days from delivery to change your mind. Items must be unused and in their original packaging — the same condition you would expect a new product to arrive in.
- 01
Tell us it is coming back
Email contact@lynnstore.shop with your order number and the reason for the return. We reply with a return reference within one business day.
- 02
Pack it as it arrived
Unused, in original packaging, with all accessories. Include the return reference inside the parcel so we can match it instantly.
- 03
Send it back
Drop it at any carrier location. We cover the label for faulty or incorrect items; for change-of-mind returns the cost is deducted from the refund.
- 04
Get your refund
Refunds are issued to the original payment method within five business days of the parcel reaching our warehouse.
24-month warranty
Every product is covered against manufacturing defects for two years. If a battery stops holding charge or a port fails, we repair or replace it — you only pay return shipping if the fault is not covered.